Privacy Policy

PRIVACY POLICY

This policy covers VRTU LTD (company number 11210898), trading name Virtue with registered company address 40 Bloomsbury Way, Lower Ground Floor, London, WC1A 2SE. Within this document ‘Virtue’ ‘We’ and ‘Us’ will refer to VRTU LTD.

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect while operating our website and apps. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information.

We have outlined our privacy policy below:

  • We will collect personal information by lawful and fair means and with your knowledge and consent. This information helps us personalise our apps and website experience to you. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We further use your personal information to continually support and improve our service and experience for our users in general. We may share this information in line with our privacy policy for research purposes, including with third parties in the healthcare and pharmaceutical industries. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • When you start using our apps, we ask for consent to share your personal information with us and third parties. We will make readily available to customers information about our policies and practices relating to the management of personal information.
  • You are also asked for your consent to use cookies when browsing our website.
  • We will protect your personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to you information about our policies and practices relating to the management of personal information.
  • We will only retain personal information for as long as necessary for the fulfilment of those purposes.

We may process the following types of personal informations:

  • Personally identifiable information (including but not limited to name, gender, email address, date of birth).

Additionally, we may collect other non-identifiable information to improve our service and maintain operational standards, including:

  • Device model, OS version and location.
  • Other data needed for analysis, resting or research.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. We may change this privacy policy from time to time at our sole discretion.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advises users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Cookie Policy

Technologies such as cookies, tags, scripts and other similar technologies are used by us and our service providers, technology partners or other 3rd party assets. These technologies are used to help administer the site, identify the total number of users, measure traffic patterns for research purposes, personalise or customize content so that a user’s preferences can be “remembered” when they return to the site, and to better manage content.

Cookies are pieces of information that include a unique reference code that a website transfers to your device to store and sometimes track information about you.  A number of cookies the website uses last only for the duration of your session on the website and expire when you close your browser. Other cookies are used to remember you when you return to the website and will last for longer.

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device. Some of the cookies used on the website are set by us and some are set by third parties who are delivering services on our behalf.

Most computer and some mobile device browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set.  You can also learn more about cookies by visiting www.allaboutcookies.org which includes useful additional information on cookies and how to block cookies using different types of browser.  Please note that by blocking or deleting cookies you may not be able to take full advantage of the website.

Third Parties & Opting-out

Our website or apps may sometimes link to other websites and services. Any information that you provide on or to a third-party website or service is provided directly to the owner of the website or service and is subject to that party’s privacy policy. Our Privacy Policy does not apply to such websites or services and we’re not responsible for the content, privacy or security practices and policies of those websites or services. To protect your information we recommend that you carefully review the privacy policies of other websites and services that you access.

We may periodically send you free newsletters and e-mails that directly promote our services. When you receive such promotional communications from us, you will have the opportunity to “opt-out” (either through your Account or by following the unsubscribe instructions provided in the e-mail you receive). We do need to send you certain communications regarding the Services and you will not be able to opt out of those communications – e.g., communications regarding updates to our Terms of Service or this Privacy Policy or information about billing.

Analytics

We occasionally hire other companies to provide services on our behalf, including, but not limited to, hosting of online resources, processing credit card transactions, consulting services, data analytics, printing, sending postal mail and processing membership and event registration. We will provide those companies with information they need to deliver the service. Third parties may collect information such as your IP address that may indicate your online activities over time or across different websites when you use our websites. At this time, this website does not respond to do-not-track signals.

Some of the third-party services that we use to monitor and analyze web traffic to keep track of user behaviour include:

  • Google Analytics (privacy policy) – We use Google Analytics to help us better understand traffic (add, organic and paid) to and from our site and apps.